Shipping Policy

Shipping Policy

Tarashi ships products across India through trusted courier and logistics partners.

We aim to process and deliver orders safely and within reasonable timelines. Please read this shipping policy carefully before placing an order.

1. Business Details

Brand Name: TARASHI

Legal Name: BHAVIN PRAVINBHAI DHAKAN

GSTIN: 27AGLPD6565G1Z7

Website: www.tarashi.in

Email: hello@tarashi.in

2. Order Processing Time

Once an order is successfully placed and payment is confirmed, we usually process the order within 2–5 business days.

Processing time may vary depending on:

  • Product availability
  • Order volume
  • Customization, if applicable
  • Public holidays
  • Operational conditions

3. Shipping Timeline

After dispatch, delivery usually takes:

  • Metro cities: 3–7 business days
  • Other cities: 5–10 business days
  • Remote locations: 7–14 business days

Delivery timelines are estimates and may vary depending on courier serviceability and external conditions.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before payment.

We may offer free shipping during selected offers or above a certain order value.

5. Order Tracking

Once your order is shipped, tracking details may be shared via email, SMS, or WhatsApp.

Customers can use the tracking link or AWB number to check delivery status directly with the courier partner.

6. Delivery Attempts

Courier partners usually attempt delivery as per their standard process.

If the customer is unavailable, unreachable, or provides an incorrect address, delivery may fail or the order may be returned to us.

In such cases, additional shipping charges may apply for re-shipping the order.

7. Incorrect Address or Contact Details

Customers are responsible for providing correct shipping address and contact number.

Tarashi will not be responsible for delays, failed delivery, or return-to-origin caused due to:

  • Incorrect address
  • Incomplete address
  • Wrong PIN code
  • Incorrect mobile number
  • Customer not reachable
  • Customer unavailable during delivery

8. Delayed Delivery

Delivery may be delayed due to reasons beyond our control, including:

  • Courier delays
  • Weather conditions
  • Festivals or public holidays
  • Strikes or lockdowns
  • Remote location serviceability
  • Operational issues at courier hub

Tarashi will assist customers with tracking support, but courier-related delays are not fully under our control.

9. Damaged Package at Delivery

If the package appears damaged, tampered, or opened at the time of delivery, customers are advised to record a clear video before opening the package.

For any damaged, defective, missing, or wrong product claim, a complete box-opening video is mandatory and the issue must be reported within 24 hours of delivery.

10. International Shipping

Currently, Tarashi ships within India only.

If international shipping is introduced in the future, shipping charges, timelines, customs duties, and import taxes will be communicated separately.

11. Contact for Shipping Queries

For shipping-related support, contact us at:

Email: hello@tarashi.in

Phone / WhatsApp: +91 9920666925

Website: www.tarashi.in

Registered Address:
B/306, 3rd Floor, Yogi Paradise Apartment CHS LTD,
Eksar Road, Yogi Nagar, Opp. Datt Mandir, Near Ajmera Global School,
Borivali West, Mumbai, Mumbai Suburban,
Maharashtra - 400092, India.